Merchandising - Support Centre

Providing support 24 hours a day, 7 days a week...

When delivering merchandising projects across multiple locations, in an industry served by numerous vendors, establishing project progression can be complex. We recognise that communication is the key to a successful implementation.

Our Support Centre was created when a client wanted to reduce the calls from stores and create a central information point. It brings together data and feedback from all parties involved in a project and presents it via our rrslink extranet system. It's key features include;

- Pre-project support to all stores
- rrslink extranet site for 'real-time reporting'  
- Available 24/7
- Assistance and advice to implementation teams

The Support Centre is staffed with Call Operatives and Project Co-ordinators providing the essential technical expertise. Existing clients utilising this facility readily recognise the added value and efficiencies it provides, considering it a real innovation in the merchandising support industry and delivering a service that makes the difference.

The service can also operate on a stand alone basis, to track the progress of store implemented projects or monitor merchandising calls.

To find out more, just call 01604 760000 or drop us an email