Testimonials
"The personal service from the call centre is excellent and the access to information is good; they are sympathetic, understanding and want to get the problem solved."
Bob Snooks – Regional Range Review Champion
"Brilliant 10/10! Any questions I have always gone to the right department. If I can’t get the answer straight away, at least they know what I’m talking about. The only drawback is they don’t always know the answer to the query but it does get through to the correct place."
HUD688 - Random quality check January 07
"It is great for collating and consolidating issues.
The SSO’s have 1 route for issues, which can be timed and controlled.
Store Ops have visibility of issues, which has been a struggle in the past.
Stores have one point of contact and an easily memorable number.
Stores can be confident that someone will answer rather than just getting a voicemail!"
Lynne Szabo Store Operations